Solutions
IT Service Management
IT SERVICE MANAGEMENT
ITSM Process Improvement Ideas to Streamline Your IT Operations
ServiceNow ITSM for Government Agencies: Seven Key Benefits
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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IT Asset Management
IT ASSET MANAGEMENT
ITAM and the Remote Worker Explosion
Benefits of converting your Workflow to a Lifecycle Event
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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IT Operations Management
IT OPERATIONS MANAGEMENT
ServiceNow Knowledge 2022 Spring Series: Everything You Need to Know
8 Benefits of Digital Transformation in Banking w/ ServiceNow
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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IT Business Management
IT BUSINESS MANAGEMENT
First Things First: Prioritizing Projects in the Context of Organizational Constraints
The Business of Relationships: Working with Business Partners to Forecast and Manage Demand
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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HR Service Delivery
HR SERVICE DELIVERY
Embarking on Your Employee Experience Journey
The Right Skills for the Road Ahead
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Adapt Your Employee Experience
Harmonize people, process and technology to align your vision with business outcomes and maximize ROI.
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Governance Risk Compliance
GOVERNANCE, RISK & COMPLIANCE
Governance Risk & Compliance Trends That Will Impact Businesses in 2022
GRC Implementation Process in Six Key Steps
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Security Operations
SECURITY OPERATIONS
OT Cyber Security: Ensuring Non-IT Devices Connected to the Network are Safe and Secure
Managing Cyber Attacks with SIR Automation
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Customer Service Management
CUSTOMER SERVICE MANAGEMENT
ServiceNow CSM Best Practices That Will Supercharge Your Customer Experience
Customer Service Management in Supply Chain Is More Important Than Ever
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Finance and Spend
FINANCE & SPEND
ServiceNow Knowledge 2022 Spring Series: Everything You Need to Know
8 Benefits of Digital Transformation in Banking w/ ServiceNow
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Health and Safety
HEALTH AND SAFETY
COVID-19: Roadmap to the New Normal
Remote Delivery Capability During the COVID-19 Pandemic
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Services
Strategy
STRATEGY
Common CMDB Challenges + 5 Effective Solutions w/ ServiceNow
Service Mapping – Why do I need it?
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Transformation
TRANSFORMATION
How Cask and PlatCore Automate and Innovate LMS with ServiceNow
How to Make and Manage Organizational Change That Lasts
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Implementation
IMPLEMENTATION
Why Reimplementation is Often Right, and Which Way to Go Next
Reason #2 to reimplement ServiceNow
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Operations
OPERATIONS
Protecting Your Platform Investment
Measure Your Platform Governance Maturity
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Industries
Government
PUBLIC SECTOR
Application Rationalization
The Beauty in Simplification
10 Tips to Simplify Your ServiceNow Reimplemention
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Healthcare
HEALTHCARE
Shadow IT in Healthcare
Secure and Auditable Contact Tracing for Businesses
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Financial Services
FINANCIAL SERVICES
The Business of Relationships: Working with Business Partners to Forecast and Manage Demand
Sleep Better at Night, Get on a Value Path of Success
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Other Industries
OTHER INDUSTRIES
Your CMDB can Boost your Security Operation Solution
Unlocking the Mystery of CMDB: What It Is and Why It Matters
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Insights
Customer Success Stories
In House Maintenance for 7-Eleven Saves Time & Money
Mitigating Risk for the Commonwealth of Massachusetts
The Phased Approach to Becton Dickinson’s Digital Transformation
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Digital Events
DIGITAL EVENTS
June 14, 2022
Cask | ServiceNow Webinar: The Connected Workplace: Accelerate Your Hybrid Employee Experience
May 25, 2022
Knowledge LV: Party @ The Dorsey Cocktail Bar
May 11, 2022
Knowledge NYC: Rooftop Party @ the Hudson Mercantile
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Video Series On Demand
VIDEO SERIES ON DEMAND
The Real World: Cask Edition
CMDB and Coffee
Customer King
Articles & eBooks
ARTICLES & eBOOKS
Consumerizing the User Experience
It’s Time to Start Putting Your Customers First
Safely Return to Work
Embarking on Your Employee Experience Journey
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News
NEWS
ServiceNow Knowledge 2022 Spring Series: Everything You Need to Know
May 5, 2022
Cask Ranks Among Highest Scoring Businesses on Inc. Magazine’s Annual List of Best Workplaces for 2021
August 4, 2021
ISG named Cask a Leader in ServiceNow Implementation & Integration Services and Consulting Services
June 29, 2021
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