Solutions
IT Service Management
IT SERVICE MANAGEMENT
Unlocking the Mysteries of CMDB: Part 3 – Building a Healthy CMDB
Tell Your ITSM Virtual Agent, It Obeys
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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IT Asset Management
IT ASSET MANAGEMENT
Burn Your Spreadsheets: Cask + Nuvolo are Modernizing Asset Management Now
Streamlined asset management: A solutions-driven approach
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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IT Operations Management
IT OPERATIONS MANAGEMENT
SOAR is Dead, So What’s Next?
Streamlining Vulnerability Management
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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IT Business Management
IT BUSINESS MANAGEMENT
First Things First: Prioritizing Projects in the Context of Organizational Constraints
The Business of Relationships: Working with Business Partners to Forecast and Manage Demand
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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HR Service Delivery
HR SERVICE DELIVERY
Embarking on Your Employee Experience Journey
The Right Skills for the Road Ahead
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Adapt Your Employee Experience
Harmonize people, process and technology to align your vision with business outcomes and maximize ROI.
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Governance Risk Compliance
GOVERNANCE, RISK & COMPLIANCE
5 steps to achieving GRC maturity in SecOps
How to achieve critical GRC methodologies and implementations
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Security Operations
SECURITY OPERATIONS
OT Cyber Security: Ensuring Non-IT Devices Connected to the Network are Safe and Secure
Managing Cyber Attacks with SIR Automation
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Customer Service Management
CUSTOMER SERVICE MANAGEMENT
The Tailored User Experience within the Customer Service Portal
Let’s Set the Standard for Service Across all City Agencies
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Finance and Spend
FINANCE & SPEND
SOAR is Dead, So What’s Next?
Streamlining Vulnerability Management
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Health and Safety
HEALTH AND SAFETY
COVID-19: Roadmap to the New Normal
Remote Delivery Capability During the COVID-19 Pandemic
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Services
Strategy
STRATEGY
Unlocking the Mysteries of CMDB: Part 3 – Building a Healthy CMDB
Unlocking the Mysteries of CMDB: Part 2 – Stages of Maturity
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Transformation
TRANSFORMATION
How Cask and PlatCore Automate and Innovate LMS with ServiceNow
How to Make and Manage Organizational Change That Lasts
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Implementation
IMPLEMENTATION
Why Reimplementation is Often Right, and Which Way to Go Next
Reason #2 to reimplement ServiceNow
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Operations
OPERATIONS
Protecting Your Platform Investment
Measure Your Platform Governance Maturity
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Industries
Public Sector
PUBLIC SECTOR
Application Rationalization
The Beauty in Simplification
10 Tips to Simplify Your ServiceNow Reimplemention
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Healthcare
HEALTHCARE
Shadow IT in Healthcare
Secure and Auditable Contact Tracing for Businesses
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Financial Services
FINANCIAL SERVICES
The Business of Relationships: Working with Business Partners to Forecast and Manage Demand
Sleep Better at Night, Get on a Value Path of Success
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Other Industries
OTHER INDUSTRIES
Your CMDB can Boost your Security Operation Solution
Unlocking the Mystery of CMDB: What It Is and Why It Matters
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Insights
Customer Success Stories
CUSTOMER SUCCESS STORIES
Ramping up Response to COVID-19 Testing with Cask HealthBook
A Complete IT Upgrade for the Smithsonian
Building a Vaccination Management Solution for a Federally Qualified Health Center
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Digital Events
DIGITAL EVENTS
March 30, 2021
Cask Mixinar: Protect and Enhance Lives with Vaccine Management
March 25, 2021
Cask Mixinar: Protect and Enhance Lives with Vaccine Management
March 23, 2021
Cask Sipinar: Protect and Enhance Lives with Vaccine Management
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Video Series On Demand
VIDEO SERIES ON DEMAND
The Real World: Cask Edition
CMDB and Coffee
Customer King
Articles & eBooks
ARTICLES & eBOOKS
Consumerizing the User Experience
It’s Time to Start Putting Your Customers First
Safely Return to Work
Embarking on Your Employee Experience Journey
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News
NEWS
Cask Brings on ServiceNow
®
Powerhouse in Key Role to Manage Fast Growth
October 13, 2020
Cask Recognized as the 2020 ServiceNow Global Elite Partner of the Year
June 5, 2020
COVID-19 Operational Support
May 21, 2020
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Careers
Let's Innovate
What
What We Do
ServiceNow Implementation
Emergency Response
Cask HealthBook™
Human Resources
Risk & Security
ServiceNow Security Operations
Governance, Risk, and Compliance
ITxM
Customer Service Management
Asset Management
Finance & Spend
Portfolio Management
Vendor Management
Why
Why Cask
Differentiators
Strategic & Business Advisory
Ensure Rapid Adoption
Technology Expertise
Employee & Customer Experience
Public Sector
How
How We Do It
Resources
Insights
Events
On-Demand Video
Customer King
CMDB and Coffee
Cask on Tap
Ask the Xperts
Watch This
The Real World: Cask Edition
Who
Who We Are
Ecosystem
Company
Partners
Customers
Careers
Where
Where We Are
Locations
Find Us
Public Sector
Blog
Blog
21 Dec 2020
4 Things to Consider When Choosing a ServiceNow Partner for Your Organization
Blog
7 Dec 2020
Return on Investment for Service Portal Software UX Design: Real World Examples
Blog
7 Dec 2020
Measuring Return on Investment for Service Portal Software UX Design
Blog
3 Dec 2020
Field Service Management Best Practices
Blog
3 Dec 2020
Get Value from Your ServiceNow Investment with Long Term Sustainment
Blog
23 Nov 2020
Why Field Service Management is Important to Your Ecosystem
Blog
23 Nov 2020
Remote Admin: Support When and How You Need It
Blog
17 Nov 2020
Different Ways Your Organization Can Use Remote Admin
Blog
17 Nov 2020
What is Field Service Management?
Blog
15 Nov 2020
Five Ways Your Organization Can Benefit from ServiceNow Field Services
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