Solutions
IT Service Management
IT SERVICE MANAGEMENT
Unlocking the Mysteries of CMDB: Part 3 – Building a Healthy CMDB
Tell Your ITSM Virtual Agent, It Obeys
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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IT Asset Management
IT ASSET MANAGEMENT
ITAM and the Remote Worker Explosion
Benefits of converting your Workflow to a Lifecycle Event
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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IT Operations Management
IT OPERATIONS MANAGEMENT
Matching Tenable Assets in the CMDB with ServiceNow
SOAR & SIEM Integration is the New Normal!
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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IT Business Management
IT BUSINESS MANAGEMENT
First Things First: Prioritizing Projects in the Context of Organizational Constraints
The Business of Relationships: Working with Business Partners to Forecast and Manage Demand
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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HR Service Delivery
HR SERVICE DELIVERY
Embarking on Your Employee Experience Journey
The Right Skills for the Road Ahead
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Adapt Your Employee Experience
Harmonize people, process and technology to align your vision with business outcomes and maximize ROI.
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Governance Risk Compliance
GOVERNANCE, RISK & COMPLIANCE
5 steps to achieving GRC maturity in SecOps
How to achieve critical GRC methodologies and implementations
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Security Operations
SECURITY OPERATIONS
OT Cyber Security: Ensuring Non-IT Devices Connected to the Network are Safe and Secure
Managing Cyber Attacks with SIR Automation
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Customer Service Management
CUSTOMER SERVICE MANAGEMENT
The Tailored User Experience within the Customer Service Portal
Let’s Set the Standard for Service Across all City Agencies
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Finance and Spend
FINANCE & SPEND
Matching Tenable Assets in the CMDB with ServiceNow
SOAR & SIEM Integration is the New Normal!
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Health and Safety
HEALTH AND SAFETY
COVID-19: Roadmap to the New Normal
Remote Delivery Capability During the COVID-19 Pandemic
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Services
Strategy
STRATEGY
Service Mapping – Why do I need it?
Discovery – Now What?
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Transformation
TRANSFORMATION
How Cask and PlatCore Automate and Innovate LMS with ServiceNow
How to Make and Manage Organizational Change That Lasts
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Implementation
IMPLEMENTATION
Why Reimplementation is Often Right, and Which Way to Go Next
Reason #2 to reimplement ServiceNow
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Operations
OPERATIONS
Protecting Your Platform Investment
Measure Your Platform Governance Maturity
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Industries
Government
PUBLIC SECTOR
Application Rationalization
The Beauty in Simplification
10 Tips to Simplify Your ServiceNow Reimplemention
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Healthcare
HEALTHCARE
Shadow IT in Healthcare
Secure and Auditable Contact Tracing for Businesses
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Financial Services
FINANCIAL SERVICES
The Business of Relationships: Working with Business Partners to Forecast and Manage Demand
Sleep Better at Night, Get on a Value Path of Success
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Other Industries
OTHER INDUSTRIES
Your CMDB can Boost your Security Operation Solution
Unlocking the Mystery of CMDB: What It Is and Why It Matters
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Insights
Customer Success Stories
Ramping up Response to COVID-19 Testing with Cask HealthBook
Protecting the Health and Safety of San Antonio’s Teleworking Employees
ServiceNow Reimplementation for a Multinational Consumer & Electronics Company
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Digital Events
DIGITAL EVENTS
November 3, 2021
When in “Rome”: Major Updates You Need To Know
October 27, 2021
Cask Mixinar: Learn How Ginnie Mae Obtained Clearer Insight into Customer Journeys While Streamlining Processes
September 23, 2021
Cask Sipinar: Monitor Compliance and Avoid Risk
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Video Series On Demand
VIDEO SERIES ON DEMAND
The Real World: Cask Edition
CMDB and Coffee
Customer King
Articles & eBooks
ARTICLES & eBOOKS
Consumerizing the User Experience
It’s Time to Start Putting Your Customers First
Safely Return to Work
Embarking on Your Employee Experience Journey
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News
NEWS
Cask Ranks Among Highest Scoring Businesses on Inc. Magazine’s Annual List of Best Workplaces for 2021
August 4, 2021
ISG named Cask a Leader in ServiceNow Implementation & Integration Services and Consulting Services
June 29, 2021
Cask Recognized as the 2021 ServiceNow Americas Creator Workflow Partner of the Year
March 10, 2021
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Careers
Let's Innovate
What
What We Do
ServiceNow Implementation
Emergency Response
Cask HealthBook™
Human Resources
Risk & Security
ServiceNow Security Operations
Governance, Risk, and Compliance
ITxM
Customer Service Management
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Finance & Spend
Portfolio Management
Vendor Management
Why
Why Cask
Differentiators
Strategic & Business Advisory
Ensure Rapid Adoption
Technology Expertise
Employee & Customer Experience
Public Sector
How
How We Do It
Resources
Insights
Events
On-Demand Video
Customer King
CMDB and Coffee
Cask on Tap
Ask the Xperts
Watch This
The Real World: Cask Edition
Who
Who We Are
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Customers
Careers
Where
Where We Are
Locations
Find Us
Government
Blog
Blog
4 Oct at 12:29 pm
The 4 Layers of Digital Transformation
Blog
3 Sep at 11:37 am
Working at the Speed of Compliance
Blog
27 Aug at 12:04 pm
Changes in The Law
Blog
27 Aug at 11:27 am
Consumer Data Compliance
Blog
27 Aug at 7:47 am
The Bottom Line for Consumer Data Privacy Enforcement
Blog
29 Jul at 10:06 am
Service Mapping – Why do I need it?
Blog
29 Jul at 10:06 am
Discovery – Now What?
Blog
29 Jul at 10:06 am
Decrease MTTR with a Service-Aware CMDB
Blog
25 Jul at 9:41 pm
I don’t want to mess up my CMDB – again!
Blog
25 Jul at 9:39 pm
CMDB and ITSM – Deploy for Success
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