Transformational Outcomes Using ServiceNow

This is where you’ll find real-world tales of transformational results that Cask has helped customers achieve through ServiceNow implementation. Read how organizations have been able to streamline their processes and systems through automation and proper ServiceNow governance.

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A State Governor’s Technology Office Implements SPM
Case Studies
NCSU Modernizes HR and Business Processes with ServiceNow ITSM Virtual Agent, Increasing Visibility and Cases by over 150%
Case Studies
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The City of Los Angeles Housing Department Distributes Over $325M to Residents with Custom App Development from Cask
Case Studies
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Maricopa County Office of Enterprise Technology Implements ServiceNow CMDB and HAM, Reaching Desired KPIs within 30 Days
Case Studies
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Western Governors University Surpasses Employee Service Management Goals, Exceeding 89% ServiceNow Engagement
Case Studies
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Government Agency Streamlines Help Desk Support with ServiceNow Customer Service Management
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In House Maintenance for 7-Eleven Saves Time & Money
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Mitigating Risk for the Commonwealth of Massachusetts
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Enhancing Invesco’s ServiceNow Instance
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Transformation of Customer Service Management for Government National Mortgage Association
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Volunteer Management at the Medical University Of South Carolina
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The Phased Approach to Becton Dickinson’s Digital Transformation
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Medical University of South Carolina (MUSC): A Custom Pandemic Volunteer Workforce Scheduling Portal
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North Carolina State University: Vaccination Management for College Employees and Students
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Improving IT Asset Management for Global Security Firm
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Cask Helps City of LA Implement Emergency Renters Assistance Subsidy Program
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Building a Vaccination Management Solution for a Federally Qualified Health Center
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Implementing Vendor Risk Management for a Northeast Healthcare System
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Implementing Remote Admin to Support a Large Federal Agency
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Implementing Safe Workplace Applications for a Global Manufacturing Giant
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Transforming Freedom Financial’s Employee Experience into a World-Class Destination
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Moving Banking into the Future
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Transforming McAfee’s Employee Experience
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Restoring the Supply Chain with ServiceNow
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Transforming IT Processes and Maximizing Adoption for Global Financial Services Firm
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California Department of State Hospitals’ ITSM Upgrade
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Becton Dickinson’s Journey to Global Transformation
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Extinguishing Inefficiencies for National Wildfire Management
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Streamlined Delivery of Meals to the At-Risk Citizens of Los Angeles
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ServiceNow Reimplementation for a Multinational Consumer & Electronics Company
Case Studies
Protecting the Health and Safety of San Antonio’s Teleworking Employees
Case Studies
City of LA Develops Initial Response to COVID-19 Testing
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A Commitment to Health Care with IT in the Native American Community
Case Studies

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