Ensure Rapid Adoption

Rapid Adoption involves much more than implementation. Cask takes a holistic, integrated approach to ensure your chosen solution succeeds, through four key phases that cover Strategy & Analysis, Planning & Communication, Branding & Design, and Training & Enablement.

Strategy & Analysis

Develop a strategy that defines the impact, level of change, and aligns key stakeholders.

Our expert advisors and engineers conduct surveys and interview stakeholders before taking a deep-dive analysis into your vision, processes, gaps and challenges.

• Strategic Assessment and Analysis
• Sponsor & Stakeholder Analysis
• Skills & Behavior Analysis

Develop a strategy that aligns stakeholders

Planning & Communication

Conduct brand analysis, targeted messaging, concept design, and omni-channel delivery to help you engage and connect the right people at the right time within your organization.

Cask takes a strategic approach to internal communications using proven methods to both educate and build consensus:

• Engagement & Communications Plan
• Training & Transition Plan with Support
• High-Level Messaging
• Program Messaging
• Surveys & Alignment

Engage the right people at the right time

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Branding & Design

As soon as your ServiceNow platform is up, be prepared to hit the ground running with consistently high-quality communications programs and materials that reinforce your brand message with each touch point.

Connect emotionally with customers to drive change through:

• Program & Release Branding
• Written Communications
• Campaigns
• Visual Design & Communications
• Event Planning

Connect your brand emotionally to your customer

Training & Enablement

Ensure employees have the knowledge, skills and ability to succeed by providing training-needs analysis, risk assessment, multi-channel training, job aids, and helpful tips and tricks.

Train across IT, HR, Customer Service, and other departments using the ServiceNow platform to help teams get up to speed quickly and make the most of your utilization and investment.

• Assessment of Skills & Ability
• Design of Training Materials
• Train the Trainer
• Reinforcement
• Coaching & Mentoring

Get & keep your organization up to speed

Let’s Innovate!

Request a complimentary consultation from Cask.

Cask expertise, on tap, to understand and align to your unique challenges and desired outcomes. Our team will contact you to better understand your needs and set up a meeting with Cask advisors, aligned to your goals.