Healthcare Areas Improved by ServiceNow
The best thing about using a unified system is how it comprehensively covers the most important facets of operations. In healthcare, this means improving care for patients, improving processes for employees, and improving productivity and the bottom line for business stakeholders.
Improved Patient Care Outcomes – boosting patient engagement is one of the best results of adopting digital systems. Not only does it improve the overall experience, it also helps cross the last mile problem of healthcare. The integration of workflows, systems, and data in portals accessed by both patients and healthcare professionals allows this to happen in a more meaningful way than ever before.
Improved Employee Experience – revamp the healthcare sector with excellent human resource management. Quality of care is sustained when everything behind the scenes is working flawlessly. ServiceNow enables HR departments to function optimally with frictionless information transition, excellent recruitment, engagement, and retention of the best healthcare professionals, and automation of the right tasks.
Improved Workflow Fundamentals – ServiceNow also focuses on workflow. More efficient workflows promote more accurate information sharing and storing, creating a streamlined experience for workers, patients, and other stakeholders. Better workflows also relieve the complexity of having several different applications and processes that are common in this sector.
Improved Security and Privacy – the integration of digital information in systems that can be accessed across different platforms poses challenges to security and data privacy, particularly in today’s world. ServiceNow offers solutions that take this into consideration. It has a suite of tools for risk assessment and risk management. There are also several safety features that protect data and applications even as they are shared using the cloud. Not only does this save healthcare organizations from potentially spending resources, it also minimizes disruption to operations.