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Solutions
- - IT Service Management
    - - IT SERVICE MANAGEMENT
      - Step-by-Step ITSM Implementation Plan to Accelerate IT Innovation
      - ITSM Process Improvement Ideas to Streamline Your IT Operations
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      Technical Best Practices
      Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
      
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  - IT Asset Management
    - - IT ASSET MANAGEMENT
      - ITAM and the Remote Worker Explosion
      - Benefits of converting your Workflow to a Lifecycle Event
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      Technical Best Practices
      Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
      
      Download
  - IT Operations Management
    - - IT OPERATIONS MANAGEMENT
      - ServiceNow Knowledge 2022 Spring Series: Everything You Need to Know
      - The Only ServiceNow Go-Live Checklist You Will Need
    - GET THE MOST OUT OF SERVICENOW
      
      Technical Best Practices
      Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
      
      Download
  - IT Business Management
    - GET THE MOST OUT OF SERVICENOW
      
      Technical Best Practices
      Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
      
      Download
  - HR Service Delivery
    - - HR SERVICE DELIVERY
      - Embarking on Your Employee Experience Journey
      - The Right Skills for the Road Ahead
    - GET THE MOST OUT OF SERVICENOW
      
      Adapt Your Employee Experience
      Harmonize people, process and technology to align your vision with business outcomes and maximize ROI.
      
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  - Governance Risk Compliance
    - - GOVERNANCE, RISK & COMPLIANCE
      - Governance Risk & Compliance Trends That Will Impact Businesses in 2022
      - GRC Implementation Process in Six Key Steps
    - GET THE MOST OUT OF SERVICENOW
      
      Technical Best Practices
      Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
      
      Download
  - Security Operations
    - - SECURITY OPERATIONS
      - OT Cyber Security: Ensuring Non-IT Devices Connected to the Network are Safe and Secure
      - Managing Cyber Attacks with SIR Automation
    - GET THE MOST OUT OF SERVICENOW
      
      Technical Best Practices
      Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
      
      Download
  - Customer Service Management
    - - CUSTOMER SERVICE MANAGEMENT
      - ServiceNow CSM Best Practices That Will Supercharge Your Customer Experience
      - Customer Service Management in Supply Chain Is More Important Than Ever
    - GET THE MOST OUT OF SERVICENOW
      
      Technical Best Practices
      Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
      
      Download
  - Finance and Spend
    - - FINANCE & SPEND
      - ServiceNow Knowledge 2022 Spring Series: Everything You Need to Know
      - The Only ServiceNow Go-Live Checklist You Will Need
    - GET THE MOST OUT OF SERVICENOW
      
      Technical Best Practices
      Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
      
      Download
  - Health and Safety
    - - HEALTH AND SAFETY
      - COVID-19: Roadmap to the New Normal
      - Remote Delivery Capability During the COVID-19 Pandemic
    - GET THE MOST OUT OF SERVICENOW
      
      Technical Best Practices
      Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
      
      Download
Services
- - Strategy
    - GET THE MOST OUT OF SERVICENOW
      
      Technical Best Practices
      Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
      
      Download
  - Transformation
    - GET THE MOST OUT OF SERVICENOW
      
      Technical Best Practices
      Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
      
      Download
  - Implementation
    - - IMPLEMENTATION
      - Why Reimplementation is Often Right, and Which Way to Go Next
      - Reason #2 to reimplement ServiceNow
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    - GET THE MOST OUT OF SERVICENOW
      
      Technical Best Practices
      Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
      
      Download
  - Operations
    - - OPERATIONS
      - Protecting Your Platform Investment
      - Measure Your Platform Governance Maturity
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    - GET THE MOST OUT OF SERVICENOW
      
      Technical Best Practices
      Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
      
      Download
Industries
- - Government
    - GET THE MOST OUT OF SERVICENOW
      
      Technical Best Practices
      Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
      
      Download
  - Healthcare
    - - HEALTHCARE
      - Shadow IT in Healthcare
      - Secure and Auditable Contact Tracing for Businesses
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    - GET THE MOST OUT OF SERVICENOW
      
      Technical Best Practices
      Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
      
      Download
  - Financial Services
    - GET THE MOST OUT OF SERVICENOW
      
      Technical Best Practices
      Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
      
      Download
  - Other Industries
    - - OTHER INDUSTRIES
      - Your CMDB can Boost your Security Operation Solution
      - Unlocking the Mystery of CMDB: What It Is and Why It Matters
      - View all
    - GET THE MOST OUT OF SERVICENOW
      
      Technical Best Practices
      Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
      
      Download
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