4 Things to Consider When Choosing a ServiceNow Partner for Your Organization

How to Find a ServiceNow Partner That’s Best for Your Organization

There are so many ServiceNow partners to choose from – so how can you know which is best for your organization? How can you determine which partner will specialize in what your business needs? 

There is no trick to finding the right partner for your business, but a few calculated steps can make the process easier on you and your team.

This is important because choosing a partner that doesn’t align with your goals can be a very expensive mistake. You’ll want to define what constitutes a good partner for you and look for those traits during your search. Some things to consider:

1. Consider Your Budget

To make an informed decision, first consider your price range and budget. Everyone wants to get the most bang for their buck, and this is not an area you will want to cut corners on.

A partner with the right skills and expertise for your project/organization is an important investment in the future of your business process. Click To Tweet

You’ll want to find a partner that goes above and beyond, truly embodying the meaning of “partner,” for a long-term engagement – making the most of your money. 

2. Ask for Referrals

Scan your network for referrals. Most likely you’re not the first one with your specific business requirement. Ask for recommendations, data, and stats on potential partners from those who have recently completed this process.

3. Take a Look at Their Track Record

The track record and customer success stories of almost all ServiceNow consulting companies are easily accessible – read up on your new partner before making a decision.

To conduct a successful implementation, the consultant must have knowledge and understanding of the specific domain and requirements of your organization.

Working on a similar project in the past guarantees a level of expertise that will save time and money.

4. Ensure They Have Proper Certification

Look for proper certification. Registered ServiceNow partners must meet a strict set of qualifications that ServiceNow frequently reassesses. ServiceNow verifies which partners have the experience and expertise needed to deliver successful implementations based on criteria including:

  • Product implementation expertise (e.g., Performance Analytics, HR Service Delivery, Customer Service Management, ITSM, etc.)
  • Number of certified professionals (by product) and authorized trainers;
  • Customer satisfaction rating
  • Customer success stories
  • Country and regional coverage

Why Choose Cask as Your ServiceNow Consulting Partner

Cask can provide the technical expertise you need, with a partner who cares about your business and your future. With Cask, you will have someone on your team who is aligned with your goals and wants you to succeed. 

A consulting partner is usually brought in because their knowledge exceeds what you already have inside your organization.

An exceptional consultant will examine and question your business to its core, often pushing management outside their comfort zone to find a solution that is best for the business. Click To Tweet

Additionally, your initial ServiceNow implementation may be the start of a long-term, strategic relationship. Cask understands that even after a successful implementation, business needs evolve and change, and a right strategic partner can adjust their approach as needed.

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