ServiceNow invited Cask to speak at the ClevelandSNUG on August 12th. Dave Honaker, Senior Advisor at Cask will present with Cloud Sherpas on Organizational Change Management.Dave will be outlining the benefits of proactively managing your organization while implementing Service Management. Topics covered will include:

• Effects of change on an organization
• Identifying barriers to change adoption
• Benefits of managing the change
• Identify key steps that you can take now
• Identify how managing the change can improve ROI

Why should you attend?

• Trade tips, tricks and successes around the ServiceNow platform
• Hear best practices and demonstrations
• Network with your fellow IT professionals

Complimentary session providedby:

More about our presenter:

Dave Honakeris an IT Service Management professional with 25+ years of experience in the IT industry. Dave has provided consultative services to both Commercial and Government customers in the areas of worldwide compute, network, storage and database systems implementations; Partner and Business relationship management; and process development. Dave’s clients have included the IT departments of Fortune 500 companies as well as DOD and Civilian federal agencies. He is a certified ITIL v3 Expert and TIPA IT Process Assessor. He is currently working as a consultant helping US Federal and Private companies define, assess and improve their IT process.To contact Daveby email, please send your questions and comments todave.honaker@caskllc.com