How to Accelerate Adoption
The healthcare industry is experiencing an unprecedented level of consolidation and mergers as they combine to adapt to changing regulations around providing care and leverage economies of scale to provide better systems of care and pricing leverage. This has resulted in many systems, employees, and applications that need to be integrated and on-boarded in a short amount of time.
As healthcare systems are already designed to share data across organizations, many Electronic Medical Record (EMR) systems can largely run in parallel to each other. However, its new system’s employee on-boarding and access to the new entity that causes the biggest delays and struggle as part of these mergers.
Oftentimes, clinicians and providers struggle to get access to the new systems while maintaining access to their previous care systems.
The issues are compounded when new providers coming into an organization need access to both new and legacy systems to provide care.
A reduction in time to on-boarding is critical when providing patient care, especially so when a large number of providers join a practice. Everyone has this challenge, and it’s not going away, because legacy systems were not designed to accommodate the industry’s current scale of growth. The goal is to limit interruptions to providing care.
By automating provisioning, provider on-boarding can be done in minutes, as opposed to weeks. Click To TweetTasks can be automated to delivery teams for training, hardware, and dictation access.
Cask and ServiceNow can provide a single entry and kick off point for access across several electronic medical record systems and identity access systems. While the goal is a single point of control through identity and access management platforms, ServiceNow allows for a kickoff point for automating request for access against the current and legacy systems.
Cask provides the skillset to leverage current and home-grown systems through a service —or self-service — layer on the NOW platform.
With the right partner, providers can minimize access issues resulting in interruptions to clinical care and reduce time to delivery to deal with volume.
Senior Advisor
Cory is an IT Service Management professional sitting at the intersection of process and technology. He is also an IT Strategist focusing on innovative problem solving, connecting IT Strategy to IT Operation in ITIL-based environments. Cory is driven towards improvement in ITxM, reaching IT success factors, organizational leadership, and process improvement.
