Businesses exert substantial effort to design post-pandemic, return-to-work strategies after COVID-19 altered the way (and where) employees work. As governments worldwide continue to ease restrictions, more businesses will begin to operate “normally” by returning employees to physical worksites and office spaces.
However, doing so safely and in compliance with applicable guidelines is paramount. Breaches of safety procedures and staff-wide infections can cripple businesses and put lives in jeopardy. As such, organizations should consider implementing Back to Work ServiceNow apps to promote a smooth and safe transition.
Why Back to Work ServiceNow Apps?
Employees are more concerned than ever about working conditions and safety precautions. Returning to work in this situation requires organizations to devise adaptable workplace solutions that boost employee morale and build trust.
Furthermore, businesses with offices in multiple locations must follow regional, state, and national regulations. Failure to comply can endanger employees and result in severe financial penalties and other sanctions.
Back to Work With ServiceNow Safe Workplace
Safe Workplace is ServiceNow’s new app suite that helps firms digitally manage the necessary processes for returning employees to the workplace. The package includes four new applications and dashboard that assist businesses in assessing workforce and workplace readiness before scheduling staff to return to work.
These four safe Workplace applications fall into one of two categories as follows:
1. Workforce Readiness Apps
- Employee Readiness App. Assists organizations in determining their employees’ collective readiness to return to physical work locations. HR leaders can regularly connect and engage with employees to learn about their availability and return timeframe. They can also learn more about worker concerns regarding personal health, family obligations, and workplace safety. Businesses can use this data to determine the necessary and appropriate steps to promote a safe return.
- Employee Health Screening App. Facilitates employee or visitor temperature screening to prevent infection in the workplace. Organizations can screen employees using either mobile self-service or health screeners, and visitors can confirm their status with a simple email response before arriving. The app automatically records the results and will generate a QR code for entry scanning as requested.
Businesses can admit or deny access to individuals based on the results. Using a reporting dashboard, administrators can observe trends and track personnel returning to their facilities over time.
2. Workplace Readiness Apps
- Workplace Safety Management. Allows workplace service managers to swiftly set up clean, socially separated environments for employees to return to securely. It can pre-assign employee shifts to available workspaces for a set period or enable self-service options for staff to reserve workspaces via a digital floor map. Employees can also book transportation to work in conjunction with their assigned shift. The workplace arrival schedule program can stagger access hours to the office, gym, elevator, or cafeteria.Organizations can also design cleaning schedules to safeguard employees from illness based on their return shift times to prepare for employee returns. Dashboards can track day-to-day activities such as pending workplace requests, available spaces and areas, and unassigned cleaning tasks. Workplace supervisors may also see the status of all cleaning activities in real-time, as well as a comprehensive audit trail history.
- Workplace PPE Inventory Management App. Enables organizations to administer PPE supplies to maintain the physical safety of their workforce spread across multiple worksites. The dashboard provides a comprehensive view of inventory by each facility, an aggregate scope of the organization, and historical data on how equipment levels have changed over time. Management can update current inventory levels daily for accurate and real-time inventory management.
Safe Workplace Dashboard
The Safe Workplace Dashboard collects data from each of the apps mentioned above and consolidates and provides the results in a specific location. The dashboard also offers geographic visuals on a map, listing infections in each region containing a worksite. This information enables organizations to understand infection rates in and around each workplace and adjust safety practices accordingly.
A Healthy and Safe Workplace Means Happy and Productive Employees
Returning people to work necessitates meticulous planning, execution, and flexibility for employers. From IT and HR to workplace services and the legal department, business operations across the organization must collaborate smoothly to ensure that all employees reentering physical locations have a safe and productive experience.
This process can prove a complex undertaking, and organizations might consider employing a ServiceNow partner to implement these safe work procedures.
Request a quote today and learn how Cask and ServiceNow can help you provide your returning employees with a safe and healthy working environment that meets all required regulations.