ServiceNow® Mobile Onboarding is a new application in the New York release
With it, your new hires can complete onboarding to-dos, ask questions, and view content using the new Mobile Onboarding app.
The mobile onboarding app delivers an end-to-end new hire experience that guides employees on what they need to do, all from a single place.
What’s more, hiring managers can see the progress of their new hires, and new hires have access to key contacts for any questions. The app can be downloaded from the Apple App Store or Google Play.
ServiceNow NY: Mobile Onboarding features
Complete Onboarding To-Dos
New hires can complete their onboarding to-dos from anywhere, such as taking their employee badge photo, signing electronic documents, and setting up direct deposit.
Ask Questions
New hires can ask questions related to onboarding. The question appears as a comment in the associated life-cycle event case. The agent working on the case can reply to the new hire using the comments section in the case form.
View Relevant Content
Configure media sections so new hires can view relevant content at different stages of the onboarding process. For example, new hires can learn more about your organization before their start date, or have the option to download the Now Mobile app after onboarding is complete
Enterprise Onboarding and Transitions
New hire onboarding is a pre-configured life-cycle event that is included with the Enterprise Onboarding and Transitions application. Use the life-cycle event builder to further customize the life-cycle event and its associated activity sets and activities. You can also test the onboarding workflow for different audiences and changes.
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