ITAM and the Remote Worker Explosion

Businesses have historically run into problems when trying to track and manage shipments, particularly related to the complex movement of end user devices via various shipping carriers. As more and more workers work from home or in remote locations away from a main office, this problem has grown in scope.

In the absence of a centralized platform to hold information around tracking and managing asset location along the transit process, establishing a physical chain of custody for equipment being used by remote employees, business leaders leave themselves open for incurring the costs associated with replacing these items later.

Many organizations have resorted to using paper spreadsheets to track company-owned assets, which lack the transparency of a centralized system.

Cask’s expertise with ServiceNow can help clients fill gaps in their system, eliminating spreadsheets for good. Click To Tweet

With a centralized system, business can gain clear visibility and carrier tracking information around what devices are pending shipment from end users to business headquarters.

Within the ServiceNow platform, users can view carrier tracking information to see what devices are being direct shipped from vendors to employees, as well as tracking information for devices being shipped from your stock rooms to your employees.

All this information results in an improved security posture, while tracking employee attestations that they have received the equipment sent to them.

By engaging with Cask, our team will ensure you have the processes and technology in place to have insight into assets on the move.

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