Managing Cyber Attacks with SIR Automation

Leveraging Security Incident Response Application to Drive Cyber Security Defenses

As office work moved to the homes and home offices of employees earlier this year, hackers leveraged the opportunity to attack vulnerable networks. Since COVID-19 upended our daily lives in mid-March, the FBI reported a 300 percent increase in reported cyber crimes, noting that one of these attacks occurs every 39 seconds. 

It’s no wonder, as staff lack the tools and support to maintain security when using their home computers, especially if they are new to remote work. Therefore, it is more important than ever to remain vigilant about network security. 

Managing security incidents with multiple tools, manual processes, emails, and spreadsheets is inefficient, slow, and increasingly ineffective. Click To Tweet

In fact, the average time it takes to identify a cyber security attack is between two and seven months – meaning these incidents are discovered long after the damage has already been done. During this time, companies should reduce any manual efforts conducted by their security analysts to detect and prevent these threats. Instead, you can lean on automation to complete your security portfolio.

Leveraging Security Incident Response (SIR), you can manage the life cycle of your security incidents from initial analysis to containment, eradication, and recovery.

SIR provides a comprehensive understanding of incident response procedures performed by your analysts, to understand trends and bottlenecks in those procedures with analytic-driven dashboards and reporting. Built-in integrations with third-party cyber security solutions and partner-developed integrations from the ServiceNow Store enable security automation and orchestration for efficient and accurate incident response. 

Additionally, SIR has a workflow-driven process, which uses enterprise security playbooks (a step by step procedure on how to respond appropriately to cyber-attack). This initiates an automated response with highly accurate and scalable, repeatable solutions. Thus, all employees are able to respond properly to security incidents. 

Be proactive in identifying security attacks and data breaches. Click To Tweet

To protect from your team from a data breach, coach all employees to take these precautions: 

1. Be skeptical of emails from unknown senders.
2. Don’t click on links or open attachments from unknown senders.
3. Report suspicious emails to the IT or security department.
4. Note grammatical errors in the text of the email; they’re usually a sure sign of fraud. 
5. Don’t forward suspicious emails to co-workers. Leveraging Security Incident Response application will help reduce cyber-attacks and data breaches.

Cask will ensure that your SIR implementation employs the following from threat detection to integration through investigation and then on to resolution and review. By leveraging the SIR application, your team can improve efficiency, resolve incidents faster, and make more confident decisions.