The web portal, hosted on a city website, allows the most high-risk residents living in Los Angeles to sign up for a coronavirus testing appointment. “Those include people with symptoms, those who are 65 and older, who have underlying health conditions, or both,” Los Angeles Mayor Eric Garcetti said in a press conference announcing the portal.
After patients who meet the criteria visit the web portal, they will be able to set up an appointment at a testing center.
Because of the sensitive population being served, messaging was absolutely critical to get right on the portal. Cask worked to coordinate messaging to incorporate into the solution between the City of Los Angeles communications team and our development team.