As I get ready to head to the Billy Joel concert tonight at Petco Park in San Diego, I can’t quite figure out who I am more excited to see – Billy Joel (whom I haven’t seen live for 15 years) or all of my colleagues and friends at the ServiceNow Knowledge16 Conference in Vegas tomorrow.  This week is the week everyone has been looking forward to since April of last year.  Why is this week so special?

1. We get to catch up in person with all of our friends, customers and partners
2. We get to learn from each other
3. We get to see all of the new features and applications that are coming in ServiceNow

So when I am listening to the Piano Man tonight, I can’t help but wonder will I be singing along? Or will I be thinking about the great conversations we will have on:

• Service Strategy
• Security Operations
• IT Operations Management
• Self Service
• And more…

Stop by booth 2025 at the Knowledge booth to talk ServiceNow…