IT Operations Management
Ensure transparency and cohesiveness between business needs and IT service capabilities with a modern approach to IT Operations Management
IT operations management maps business needs to IT service capabilities to maximize value to the business at the speed of digital transformation. Cask helps businesses facilitate and orchestrate the identification and definition of business services using our “Service Complete™” methodology, which creates better operational transparency and cohesiveness. Our Business Service/Application Discovery and Mapping practice marries the technical aspects of IT services with a market-based approach to enable end-to-end services with a customer focus.