ServiceNow Internal Technology Experts

Cask engineers are expert integrators as well as former IT directors, analysts and customers of ServiceNow. Above all, we’re passionate about the platform and understand it from both the client and developer side. We provide in-depth domain experience with Federal-civilian agencies and contracting vehicles working with Federal IT teams to leverage the ServiceNow platform in a more secure environment than standard ServiceNow offerings.

ServiceNow Packaged Offerings

Cask offers a range of ready-to-go solutions, such as ITSM QuickStart for Incident, Problem and Change which handles the most commonly asked requirements from 150+ ITSM deployments across multiple team members. .

In as little as a week, our packaged service-portal offering can be up and running with more elegant functionality than the ordinary out-of-box solution. To be certain your enterprise processes are being run according to documentation, Cask can provide a 360-Degree Pulse Check on Process to evaluate, identify, and eliminate process inefficiencies using a Six Sigma-based approach.

Ready-to-go solutions 

Portfolio Management

Cask works closely with Federal civilian clients to establish Portfolio and Project practices and policies that enable a more efficient portfolio execution strategy.

Cask conducts a deep dive on your organization’s current state, utilizing the ServiceNow platform for enterprise project management to help determine future-state reporting needs, KPIs, process modifications, project onboarding requirements, program reporting requirements, and executive-level program summary requirements.

Deep-dive into future-state reporting needs

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Vendor Risk Management

Make the move towards zero-touch compliance.

Cask helps you “control once, comply many” in order to reduce audit redundancies through expert implementation of the Vendor Risk module of the ServiceNow Governance, Risk and Compliance (GRC) suite. Our artisan engineers have experience with Information Assurance programs, control-rationalization exercises, and how to map an organization’s controls and compliance to the Unified Compliance Framework.

Reduce audit redundancies

Remote Admin

Stateside cleared resources with expertise in ITSM able to provide staff augmentation, SN administration and development, as well as custom applications.

Modules that can be remotely delivered and managed include ITSM, ITOM, Human Resources, asset management and facilities.

ServiceNow on demand

Let’s Innovate!

Request a complimentary consultation from Cask.

Cask expertise, on tap, to understand and align to your unique challenges and desired outcomes. Our team will contact you to better understand your needs and set up a meeting with Cask advisors, aligned to your goals.