• Solutions
      • IT Service Management
          • IT SERVICE MANAGEMENT
          • Team members discussing an ITSM implementation planStep-by-Step ITSM Implementation Plan to Accelerate IT Innovation
          • shutterstock_748719808(1)ITSM Process Improvement Ideas to Streamline Your IT Operations
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • IT Asset Management
          • IT ASSET MANAGEMENT
          • ITAM and the Remote Worker Explosion
          • Benefits of converting your Workflow to a Lifecycle Event
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • IT Operations Management
          • IT OPERATIONS MANAGEMENT
          • woman-looking-for-servicenow-implementaiton-partnerServiceNow Implementation Partners: How to Find the Right Partner to Accelerate Value
          • 5 Ways a ServiceNow Elite Partner Boosts Your Investment
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • Strategic Portfolio Management
          • Strategic Portfolio Management
          • 1First Things First: Prioritizing Projects in the Context of Organizational Constraints
          • 2The Business of Relationships: Working with Business Partners to Forecast and Manage Demand
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • HR Service Delivery
          • HR SERVICE DELIVERY
          • African businesswoman and her Caucasian coworkers using digital tablet and walking in the officeEmbarking on Your Employee Experience Journey
          • Young Afro Business Lady Smiling Sitting In Modern OfficeThe Right Skills for the Road Ahead
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          Adapt Your Employee Experience

          Harmonize people, process and technology to align your vision with business outcomes and maximize ROI.

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      • Governance Risk Compliance
          • GOVERNANCE, RISK & COMPLIANCE
          • Team members discussing the latest governance, risk, and compliance trends.Governance Risk & Compliance Trends That Will Impact Businesses in 2022
          • Collaboration,And,Analysis,By,Business,People,Working,In,OfficeGRC Implementation Process in Six Key Steps
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • Security Operations
          • SECURITY OPERATIONS
          • Their marketing meeting is moving along smoothlyOT Cyber Security: Ensuring Non-IT Devices Connected to the Network are Safe and Secure
          • Office Manager Working On Computer At His DeskManaging Cyber Attacks with SIR Automation
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • Customer Service Management
          • CUSTOMER SERVICE MANAGEMENT
          • A help desk representative following a ServiceNow CSM best practices list.ServiceNow CSM Best Practices That Will Supercharge Your Customer Experience
          • supply_chainCustomer Service Management in Supply Chain Is More Important Than Ever
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • Finance and Spend
          • FINANCE & SPEND
          • woman-looking-for-servicenow-implementaiton-partnerServiceNow Implementation Partners: How to Find the Right Partner to Accelerate Value
          • 5 Ways a ServiceNow Elite Partner Boosts Your Investment
        • GET THE MOST OUT OF SERVICENOW

          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • Health and Safety
          • HEALTH AND SAFETY
          • Asphalt race track ground and mountain with sunset cloudsCOVID-19: Roadmap to the New Normal
          • Man wearing headphones learn foreign language indoorsRemote Delivery Capability During the COVID-19 Pandemic
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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  • Services
      • Strategy
          • STRATEGY
          • An IT team discussing common CMDB challengesCommon CMDB Challenges + 5 Effective Solutions w/ ServiceNow
          • Service Mapping – Why do I need it?
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • Transformation
          • TRANSFORMATION
          • Learn and BulbHow Cask and PlatCore Automate and Innovate LMS with ServiceNow
          • Chain Reaction In Business Concept, Businessman Intervening Dominoes TopplingHow to Make and Manage Organizational Change That Lasts
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • Implementation
          • IMPLEMENTATION
          • Young businessman arguing with his colleague on a meeting in the office.Why Reimplementation is Often Right, and Which Way to Go Next
          • ITSM_4Reason #2 to reimplement ServiceNow
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • Operations
          • OPERATIONS
          • Protecting Your Platform Investment
          • Developing programmer Development Website design and coding technologies working in software company officeMeasure Your Platform Governance Maturity
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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  • Industries
      • Government
          • PUBLIC SECTOR
          • Application Rationalization
            The Beauty in Simplification
          • 10tips10 Tips to Simplify Your ServiceNow Reimplemention
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • Healthcare
          • HEALTHCARE
          • HealthShadow IT in Healthcare
          • Secure and Auditable Contact Tracing for Businesses
          • View All
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • Financial Services
          • FINANCIAL SERVICES
          • 2The Business of Relationships: Working with Business Partners to Forecast and Manage Demand
          • SleepSleep Better at Night, Get on a Value Path of Success
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • Other Industries
          • OTHER INDUSTRIES
          • CMDB BoostYour CMDB can Boost your Security Operation Solution
          • CMDB againUnlocking the Mystery of CMDB: What It Is and Why It Matters
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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  • Insights
      • Customer Success Stories
          • Portrait of confident mature teacher at university library looking at camera.NCSU Modernizes HR and Business Processes with ServiceNow ITSM Virtual Agent, Increasing Visibility and Cases by over 150%
          • it-specialist-holds-laptop-Strategic-Portfolio-ManagementA State Governor’s Technology Office Implements SPM
          • Help-Desk-SupportGovernment Agency Streamlines Help Desk Support with ServiceNow Customer Service Management
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      • Digital Events
          • DIGITAL EVENTS
          • Knowledge 0523May 14-18, 2023
            ServiceNow Knowledge
          • Webinar – ITOM ITSM OT Manufacturing 04.27.23April 27, 2023
            How to Reduce Down Time on Your Production Line Using ServiceNow & Cask
          • Hyperautomation Workshop – Vienna – 0423 (1)April 13, 2023
            Hyperautomation Workshop with ServiceNow
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      • Video Series On Demand
          • VIDEO SERIES ON DEMAND
          • TRW Title CardThe Real World: Cask Edition
          • Copy of Customer King TemplateCMDB and Coffee
          • ckkjCustomer King
      • Articles & eBooks
          • ARTICLES & eBOOKS
          • What Does the Connected Experience in Workplaces Look Like?
          • Attractive businesswoman using a digital tablet while standing in front of windowsConsumerizing the User Experience
            It’s Time to Start Putting Your Customers First
          • Safely Return to Work
          • View All
      • News
          • NEWS
          • cask-reserve-banner-02.pngISG Briefing Notes: Overcome the ServiceNow Talent Shortage with Cask Reserve Talent CloudDecember 8, 2022
          • ServiceNow Knowledge 2022 Spring Series: Everything You Need to KnowMay 5, 2022
          • Cask Ranks Among Highest Scoring Businesses on Inc. Magazine’s Annual List of Best Workplaces for 2021August 4, 2021
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  • Careers
Let's Innovate
  • What
    • What We Do

      ServiceNow Implementation
    • Emergency Response
      • Cask HealthBook™
    • Human Resources
    • Risk & Security
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      • Governance, Risk, and Compliance
    • ITxM
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    • Asset Management
    • Finance & Spend
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    • Vendor Management
  • Why
    • Why Cask

      Differentiators
    • Strategic & Business Advisory
    • Ensure Rapid Adoption
    • Technology Expertise
    • Employee & Customer Experience
    • Public Sector
  • How
    • How We Do It

      Resources
    • Insights
    • Events
    • On-Demand Video
      • Customer King
      • CMDB and Coffee
      • Cask on Tap
      • Ask the Xperts
      • Watch This
      • The Real World: Cask Edition
  • Who
    • Who We Are

      Ecosystem
    • Company
    • Partners
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  • Where
    • Where We Are

      Locations
    • Find Us
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CONTACT US  |  CAREERS  |  SUBMIT RFP

CORPORATE HEADQUARTERS
P.O. Box 927170
San Diego CA 92192
Tel (855) 250-3370
info@casknx.com

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