Human Resources Case Management

Changing how we approach providing HR Services to employees is a big step forward.

We make HR accessible anywhere, anytime, and from any device through the ServiceNow platform. Enabling HR management to effectively tackle this new world of insights is what we are here to do. Enterprise-level companies use our ServiceNow HR service management solutions to provide outstanding employee experiences.

HR Case Management Consulting

Cask helps enterprise-level and government organizations transform their HR services.

Collaborate with us to smoothly combine your disparate existing HR processes into an elegant and innovative ServiceNow HR Management solution.

Empower Your Team with ServiceNow Capabilities

HR Cases are the records of interaction between employees and HR staff. They can begin by contacting an HR service center or using a catalog, similar to what you would find on an e-commerce website.

Cask, LLC helps companies design, create, and manage a catalog of cases to help them better measure the work of HR while providing superior service to employees.

Innovate HR with Our Customized Solutions

Cask also offers customized solutions that drive higher employee engagement and speed up your HR processes, including HR case management metrics and design, portfolio management, ServiceNow HR, and governance and maturity roadmapping.

Empower your team, innovate your process

HR Digital Transformation

Integrating your entire Human Capital Management (HCM) toolset as a part of a transformational effort can be a challenge.

Many organizations today are filled with specialty HR systems. Moving them to the cloud and integrating them into a single HCM approach is the key to transformation.

Changing the way people work and how they engage with each other requires more support than just turning on a tool, which is why we offer:

  • Organizational Design Consulting
  • Organizational Change Management Consulting and Execution Support
  • HR Case Management
  • Shared Services Design
  • Knowledge Management Design, Consulting, and Enablement
  • HR Case & Knowledge Metrics & Reporting Design and Creation

Transition from paper to digital HR Cases

Let’s Get in Touch

Start your transformation today.

ServiceNow HR Case Management Implementation

As a ServiceNow Gold Services Partner that also speaks HR, Cask is positioned to help turn on ServiceNow HR Case Management and Knowledge Tools to support your organization.

This minimalist approach is designed to get you the tools you need for a fast, efficient implementation that will position your company for success and maturation over time.

Perfect for the crawl, walk, run approach. We offer:

  • Basic Case Management Design
  • ServiceNow HR Case Management Implementation
  • Integrations between HRIS / HCM systems and ServiceNow
  • ServiceNow HR Knowledge Management Implementation
  • Technical Knowledge Transfer
  • ServiceNow HR Governance and Maturity Road-mapping

The tools you need for a fast, efficient implementation

HR Case Management Design and Creation

Your HR Case Management environment is going to mature over time but maintaining a constant team to design and implement new case types may not make sense for you.

Who staffs for peak activities after all. Cask offers a design and creation capability to help you roll out new HR Case Types in a predictable manner at a fixed cost, with no more surprises. We offer:

  • HR Case Design Working Sessions
  • Service Catalog Factory

Help to design and implement new case types

Let’s Innovate!

Request a complimentary consultation from Cask.

Cask expertise, on tap, to understand and align to your unique challenges and desired outcomes. Our team will contact you to better understand your needs and set up a meeting with Cask advisors, aligned to your goals.