Solutions
IT Service Management
IT SERVICE MANAGEMENT
Unlocking the Mysteries of CMDB: Part 3 – Building a Healthy CMDB
Tell Your ITSM Virtual Agent, It Obeys
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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IT Asset Management
IT ASSET MANAGEMENT
Burn Your Spreadsheets: Cask + Nuvolo are Modernizing Asset Management Now
Streamlined asset management: A solutions-driven approach
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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IT Operations Management
IT OPERATIONS MANAGEMENT
How the Pandemic Has Accelerated Digital Transformation
Keep Track of Your Assets with Hardware Asset Management (HAM)
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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IT Business Management
IT BUSINESS MANAGEMENT
First Things First: Prioritizing Projects in the Context of Organizational Constraints
The Business of Relationships: Working with Business Partners to Forecast and Manage Demand
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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HR Service Delivery
HR SERVICE DELIVERY
Embarking on Your Employee Experience Journey
The Right Skills for the Road Ahead
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Adapt Your Employee Experience
Harmonize people, process and technology to align your vision with business outcomes and maximize ROI.
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Governance Risk Compliance
GOVERNANCE, RISK & COMPLIANCE
5 steps to achieving GRC maturity in SecOps
How to achieve critical GRC methodologies and implementations
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Security Operations
SECURITY OPERATIONS
OT Cyber Security: Ensuring Non-IT Devices Connected to the Network are Safe and Secure
Managing Cyber Attacks with SIR Automation
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Customer Service Management
CUSTOMER SERVICE MANAGEMENT
The Tailored User Experience within the Customer Service Portal
Let’s Set the Standard for Service Across all City Agencies
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Finance and Spend
FINANCE & SPEND
How the Pandemic Has Accelerated Digital Transformation
Keep Track of Your Assets with Hardware Asset Management (HAM)
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Health and Safety
HEALTH AND SAFETY
COVID-19: Roadmap to the New Normal
Remote Delivery Capability During the COVID-19 Pandemic
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Services
Strategy
STRATEGY
Unlocking the Mysteries of CMDB: Part 3 – Building a Healthy CMDB
Unlocking the Mysteries of CMDB: Part 2 – Stages of Maturity
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Transformation
TRANSFORMATION
How Cask and PlatCore Automate and Innovate LMS with ServiceNow
How to Make and Manage Organizational Change That Lasts
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Implementation
IMPLEMENTATION
Why Reimplementation is Often Right, and Which Way to Go Next
Reason #2 to reimplement ServiceNow
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Operations
OPERATIONS
Protecting Your Platform Investment
Measure Your Platform Governance Maturity
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Industries
Public Sector
PUBLIC SECTOR
Application Rationalization
The Beauty in Simplification
10 Tips to Simplify Your ServiceNow Reimplemention
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Healthcare
HEALTHCARE
Shadow IT in Healthcare
Secure and Auditable Contact Tracing for Businesses
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Financial Services
FINANCIAL SERVICES
The Business of Relationships: Working with Business Partners to Forecast and Manage Demand
Sleep Better at Night, Get on a Value Path of Success
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Other Industries
OTHER INDUSTRIES
Your CMDB can Boost your Security Operation Solution
Unlocking the Mystery of CMDB: What It Is and Why It Matters
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Insights
Customer Success Stories
CUSTOMER SUCCESS STORIES
Implementing Safe Workplace Applications for a Global Manufacturing Giant
Implementing Remote Admin to Support a Large Federal Agency
Implementing Vendor Risk Management for a Northeast Healthcare System
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Digital Events
DIGITAL EVENTS
February 24, 2021
Cask Sipinar: Manage Employee Experience in the “Now Normal”
February 23, 2021
Cask Sipinar: Manage Employee Experience in the “Now Normal”
February 18, 2021
Cask Sipinar: Manage Employee Experience in the “Now Normal”
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Video Series On Demand
VIDEO SERIES ON DEMAND
The Real World: Cask Edition
CMDB and Coffee
Customer King
Articles & eBooks
ARTICLES & eBOOKS
Consumerizing the User Experience
It’s Time to Start Putting Your Customers First
Safely Return to Work
Embarking on Your Employee Experience Journey
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News
NEWS
Cask Brings on ServiceNow
®
Powerhouse in Key Role to Manage Fast Growth
October 13, 2020
Cask Recognized as the 2020 ServiceNow Global Elite Partner of the Year
June 5, 2020
COVID-19 Operational Support
May 21, 2020
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