Inspiring Customer Success Stories

Get inspired by the real-world stories of transformational results that Cask has helped
customers achieve through ServiceNow implementation.

Becton Dickinson’s Journey to Global Transformation

Take a closer look at how BD’s major transformation to build strategy, align operationally, design a transformational solution, and ultimately implement worldwide.

Read the Full Story

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A State Governor’s Technology Office Implements SPM
Case Studies
NCSU Modernizes HR and Business Processes with ServiceNow ITSM Virtual Agent, Increasing Visibility and Cases by over 150%
Case Studies
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The City of Los Angeles Housing Department Distributes Over $325M to Residents with Custom App Development from Cask
Case Studies
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Maricopa County Office of Enterprise Technology Implements ServiceNow CMDB and HAM, Reaching Desired KPIs within 30 Days
Case Studies
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Western Governors University Surpasses Employee Service Management Goals, Exceeding 89% ServiceNow Engagement
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Government Agency Streamlines Help Desk Support with ServiceNow Customer Service Management
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In House Maintenance for 7-Eleven Saves Time & Money
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Mitigating Risk for the Commonwealth of Massachusetts
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Enhancing Invesco’s ServiceNow Instance
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Transformation of Customer Service Management for Government National Mortgage Association
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Volunteer Management at the Medical University Of South Carolina
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The Phased Approach to Becton Dickinson’s Digital Transformation
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Medical University of South Carolina (MUSC): A Custom Pandemic Volunteer Workforce Scheduling Portal
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North Carolina State University: Vaccination Management for College Employees and Students
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Improving IT Asset Management for Global Security Firm
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Cask Helps City of LA Implement Emergency Renters Assistance Subsidy Program
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Building a Vaccination Management Solution for a Federally Qualified Health Center
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Implementing Vendor Risk Management for a Northeast Healthcare System
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Implementing Remote Admin to Support a Large Federal Agency
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Implementing Safe Workplace Applications for a Global Manufacturing Giant
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Transforming Freedom Financial’s Employee Experience into a World-Class Destination
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Moving Banking into the Future
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Transforming McAfee’s Employee Experience
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Restoring the Supply Chain with ServiceNow
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Transforming IT Processes and Maximizing Adoption for Global Financial Services Firm
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California Department of State Hospitals’ ITSM Upgrade
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Becton Dickinson’s Journey to Global Transformation
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Extinguishing Inefficiencies for National Wildfire Management
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Streamlined Delivery of Meals to the At-Risk Citizens of Los Angeles
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ServiceNow Reimplementation for a Multinational Consumer & Electronics Company
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Protecting the Health and Safety of San Antonio’s Teleworking Employees
Case Studies
City of LA Develops Initial Response to COVID-19 Testing
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A Commitment to Health Care with IT in the Native American Community
Case Studies