Achieve next-level visibility into your IT infrastructure
Centralize and manage your services, applications, and infrastructure data in ServiceNow so you can deliver with confidence, traceability, and automation.
A FEW OF THE ORGANIZATIONS THAT TRUST US
IT Operations Management Offerings
Optimize your ITOM investment with these tried-and-true prescriptive offerings from Cask NX.
PLAN
Clear Path
PLATFORM VALUE REALIZATION ROADMAP AND RECOMMENDATIONS
- Captures customer priorities, goals & objectives and connects with platform capabilities
- Elicits high-level organizational goals and pain points from the platform team and their partner organizations
- Creates capability map highlighting known priority platform capabilities and their connection to organizational priorities
Take the next steps towards realizing the full value of your Now Platform investment.
IMPLEMENT
ITOM Essentials
Populate your CMDB with a prescriptive package for CMDB deployment and Discovery with up to four integrations and two data loads.
Cloud Monitoring Essentials
Monitor your cloud with a prescriptive implementation of LightStep using ServiceNow for observation.
Service Mapping Essentials
Map your applications with a prescriptive implementation of service mapping with up to 50 unique maps.
Event Management Essentials
Bring events into your environment with a prescriptive implementation of event management with up to two event sources and 16 event rules.
OPERATE
CMDB Expert Assist
Add a follow-on subscription with expert technical resources there to support the ramp-up of your solution.
Cask Reserve
Capacity and expertise to support platform operations and enhancement
- Budget-based capacity on a monthly basis
- Starting at $17K per month
- Work directed by the client
- Support requirements within business hours
Unlock the power of ServiceNow with rapid implementation
Realize the value of your ServiceNow products quickly and sustainably
Cask Essentials get you up and running with the core capabilities of ServiceNow products. Our expert-led approach focuses on deploying powerful essential functionality and creating immediate operational impact.
Optimize your ITSM investment with these tried-and-true prescriptive offerings from Cask NX.
Improve the health of your CMDB with rapid measurable results:
0X
increase in configuration items tracked0X
increase in normalized IT data after 1.5 weeks
View your IT infrastructure in a single pane of glass
You need to both see and interact with all of your configuration data from a single platform. ServiceNow Discovery along with tailored and out-of-the-box integrations keep your CMDB full and fresh when implemented correctly.
Unlock the potential of your organization’s data
A robust CMDB has the potential to enable automated workflows that support almost every other team in your organization. A thoughtful ITOM implementation paves the way for faster incident resolution, better vulnerability response, and reduction in change collisions, just to name a few.
Understand how your services and infrastructure connect
Business and technical teams rarely speak the same language, and even siloed technical teams struggle to communicate effectively. Connect those perspectives through service mapping and dependency relationships. Service Desk, Service Ownership, and Business Management.
ORGANIZATIONS LIKE YOURS ARE MODERNIZING THEIR ITOM PRACTICES
“The data’s better. It’s aligned in a single place. We have transparency and more visibility into how work’s getting done and the processes that we need to optimize.”
LAW FIRM CIO
Associated resources
EMPOWER BUSINESS-DRIVEN DECISIONS WITH FAST, VALIDATED, ACCURATE DATA
Get started with CMDB Essentials
Step into confidence with real-time visibility, while saving yourself time, money, and headaches. It all starts with your CMDB.
Let’s power up your CMDB and get you to a place of trusted data so you can unlock the full potential of your ServiceNow platform.
