If you want to:

• Automate and digitize services
• Create amazing employee experiences that increase engagement
• Create great customer/citizen experiences to attain fierce customer loyalty
• Provide a platform for collaboration to make remote, hybrid and onsite work sustainable
• Enable a Digital Workforce of the future

Then read this handbook.

The ROADMAP TO TRANSFORMATION helping you realize the potential of a Connected Enterprise and embed Digital Transformation into the DNA of your government agency:

• Step 1: Foundational/Establishing
• Step 2: Siloed/Performing
• Step 3: Partially Synchronized/ Optimizing
• Step 4: Fully Synchronized/Embedded
• Step 5: Living DNA

“The Cask Project Team’s knowledge, insights, and guidance were a critical factor in the success of the project. ”