From managing legacy systems to leveraging the latest in AI, organizations are realizing that success lies in bold leadership, smart technology adoption, and a human-centered approach to change.
In the latest issue of Fortified Quarterly, Cask NX’s experts and leaders dig deep into what it really takes to navigate transformation today, and tomorrow.
People First, Always
According to Cask’s own leaders, transformation isn’t just about systems or software. It’s about people. In our Cask Voices feature, voices from across the company share what they've learned from the front lines:
- Jeff Butler reminds us that implementing technology is often the easiest part, it’s aligning it with the business that takes vision.
- Chelsea Cedeno emphasizes that without change management, transformation is just a plan waiting to fail.
- Craig Amundson looks to the horizon, calling on organizations to prepare now for the seismic shift that AI and automation will bring.
Their message? Technology alone doesn’t transform a business, leadership does.
Legacy Systems Are Not the End of the Road
Still operating on a patchwork of legacy systems? You’re not alone, but you might be holding your business back.
In “Transforming Legacy Systems,” Michelle Headrick lays out how organizations can modernize piece by piece, using AI and automation to breathe new life into aging infrastructure. Her practical, human-centered roadmap shows that with the right strategy, legacy systems can become launchpads, not roadblocks.
Application Rationalization: The Unsung Hero of Digital Efficiency
For companies under pressure to accelerate, simplify, and cut costs, Application Rationalization might just be the most powerful lever you’re not pulling.
In our breakdown of this strategic discipline, we explore how organizations are streamlining bloated tech stacks and freeing up millions in wasted spend. With AI-driven tools and platforms like ServiceNow, leaders can consolidate, automate, and align their tech portfolios with business goals. When done right, Application Rationalization becomes a competitive advantage.
Executive Insights from Jason Rosenfeld
Cask NX CEO Jason Rosenfeld shares his vision for a new era of enterprise transformation. It’s holistic, end-to-end, and powered by a fusion of people, AI, and purpose.
He challenges organizations to embrace AI not as an add-on, but as an enabler of bold, cross-functional change. Especially in regulated sectors like finance and healthcare, this shift isn’t just necessary, it’s already happening.

“Companies that will lead are those that challenge the status quo and disrupt their industries through innovation.” — Jason Rosenfeld
These are just a few of the powerful insights from the latest Fortified Quarterly. If you’re a transformation leader, platform owner, or just someone tired of the status quo — this is your playbook for what’s next.
We’re with you for what comes next
You're working in a rapidly shifting environment.
Global dynamics, AI advancements, heavy competition–the only certainty is change.
We get it. And we’re here to help you harness the full potential of ServiceNow to simplify transformation.
Let's navigate the future together.

Want the full stories, expert advice, and future-forward thinking?
Subscribe to Fortified Quarterly and unlock every article and every perspective. Because the future of transformation isn’t coming. It’s already here.
We’re with you for what comes next
You're working in a rapidly shifting environment.
Global dynamics, AI advancements, heavy competition–the only certainty is change.
We get it. And we’re here to help you harness the full potential of ServiceNow to simplify transformation.
Let's navigate the future together.

Recommended articles
LET'S INNOVATE
Book a conversation
Cask expertise, on tap, to understand and align to your unique challenges and desired outcomes. Our team will contact you to better understand your needs and set up a meeting with Cask advisors, aligned to your goals.