Features that Help get the Job Done The proper implementation of ServiceNow can drive continuous improvement, identify knowledge gaps, curate new content, and track usage, governance, and quality trends. The…

What is Consumerization?  In order to talk about “Consumerizing the User Experience” we must first understand what it means, how we got here, and how it systemically is affecting enterprise…

Overseeing software asset management encompasses managing licenses, maintenance agreements, and software renewals — a large undertaking for any organization. Yet, the benefits of having a robust software asset management program…

In working with a client recently, we came across a problem that exists when trying to incorporate System Center Configuration Manager (SCCM) software installations with Software Asset Management. It turns…