Solutions
IT Service Management
IT SERVICE MANAGEMENT
Unlocking the Mysteries of CMDB: Part 3 – Building a Healthy CMDB
Tell Your ITSM Virtual Agent, It Obeys
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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IT Asset Management
IT ASSET MANAGEMENT
Burn Your Spreadsheets: Cask + Nuvolo are Modernizing Asset Management Now
Streamlined asset management: A solutions-driven approach
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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IT Operations Management
IT OPERATIONS MANAGEMENT
Creating an End-User Friendly Taxonomy in ServiceNow
Optimizing Knowledge Management In The Now Platform
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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IT Business Management
IT BUSINESS MANAGEMENT
First Things First: Prioritizing Projects in the Context of Organizational Constraints
The Business of Relationships: Working with Business Partners to Forecast and Manage Demand
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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HR Service Delivery
HR SERVICE DELIVERY
Embarking on Your Employee Experience Journey
The Right Skills for the Road Ahead
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Adapt Your Employee Experience
Harmonize people, process and technology to align your vision with business outcomes and maximize ROI.
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Governance Risk Compliance
GOVERNANCE, RISK & COMPLIANCE
5 steps to achieving GRC maturity in SecOps
How to achieve critical GRC methodologies and implementations
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Security Operations
SECURITY OPERATIONS
OT Cyber Security: Ensuring Non-IT Devices Connected to the Network are Safe and Secure
Managing Cyber Attacks with SIR Automation
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Customer Service Management
CUSTOMER SERVICE MANAGEMENT
The Tailored User Experience within the Customer Service Portal
Let’s Set the Standard for Service Across all City Agencies
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Finance and Spend
FINANCE & SPEND
Creating an End-User Friendly Taxonomy in ServiceNow
Optimizing Knowledge Management In The Now Platform
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Emergency Response
EMERGENCY RESPONSE MANAGEMENT
COVID-19: Roadmap to the New Normal
Remote Delivery Capability During the COVID-19 Pandemic
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Services
Strategy
STRATEGY
Unlocking the Mysteries of CMDB: Part 3 – Building a Healthy CMDB
Unlocking the Mysteries of CMDB: Part 2 – Stages of Maturity
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Transformation
TRANSFORMATION
How Cask and PlatCore Automate and Innovate LMS with ServiceNow
How to Make and Manage Organizational Change That Lasts
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Implementation
IMPLEMENTATION
Why Reimplementation is Often Right, and Which Way to Go Next
Reason #2 to reimplement ServiceNow
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Operations
OPERATIONS
Protecting Your Platform Investment
Measure Your Platform Governance Maturity
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Industries
Public Sector
PUBLIC SECTOR
Application Rationalization
The Beauty in Simplification
10 Tips to Simplify Your ServiceNow Reimplemention
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Healthcare
HEALTHCARE
Shadow IT in Healthcare
Secure and Auditable Contact Tracing for Businesses
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Financial Services
FINANCIAL SERVICES
The Business of Relationships: Working with Business Partners to Forecast and Manage Demand
Sleep Better at Night, Get on a Value Path of Success
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Other Industries
OTHER INDUSTRIES
Your CMDB can Boost your Security Operation Solution
Unlocking the Mystery of CMDB: What It Is and Why It Matters
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Insights
Customer Success Stories
CUSTOMER SUCCESS STORIES
California Department of State Hospitals’ ITSM Upgrade
Moving Banking into the Future
Implementing Safe Workplace Applications for a Global Manufacturing Giant
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Digital Events
DIGITAL EVENTS
Cask Chefinars
December 17, 2020
Cask Chefinar
December 16, 2020
Cask Chefinar
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Video Series On Demand
VIDEO SERIES ON DEMAND
The Real World: Cask Edition
CMDB and Coffee
Customer King
Articles & eBooks
ARTICLES & eBOOKS
Consumerizing the User Experience
It’s Time to Start Putting Your Customers First
Safely Return to Work
Embarking on Your Employee Experience Journey
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News
NEWS
Cask Brings on ServiceNow® Powerhouse in Key Role to Manage Fast Growth
October 13, 2020
Cask Recognized as the 2020 ServiceNow Global Elite Partner of the Year
June 5, 2020
COVID-19 Operational Support
May 21, 2020
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Careers
Let's Innovate
What
What We Do
ServiceNow Implementation
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Cask HealthBook™
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ServiceNow Security Operations
Governance, Risk, and Compliance
ITxM
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Finance & Spend
Portfolio Management
Vendor Management
Why
Why Cask
Differentiators
Strategic & Business Advisory
Ensure Rapid Adoption
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Employee & Customer Experience
Public Sector
How
How We Do It
Resources
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CMDB and Coffee
Cask on Tap
Ask the Xperts
Watch This
The Real World: Cask Edition
Who
Who We Are
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Careers
Where
Where We Are
Locations
Find Us
Public Sector
Blog
Blog
17 Nov at 3:22 pm
Different Ways Your Organization Can Use Remote Admin
Blog
17 Nov at 12:48 pm
What is Field Service Management?
Blog
15 Nov at 6:05 pm
Five Ways Your Organization Can Benefit from ServiceNow Field Services
Blog
30 Oct at 4:47 pm
Protecting Your Platform Investment
Blog
30 Oct at 4:28 pm
Why Your Organization Needs Remote Admin
Blog
17 Sep at 3:45 pm
Keeping Customers Happy with Increased Volumes
Blog
10 Sep at 8:42 pm
Controlling Risk Exposure
Blog
10 Sep at 8:42 pm
Shadow IT in Healthcare
Blog
10 Sep at 3:30 pm
Why You Need Omni-Channel in CSM
Blog
10 Sep at 2:56 pm
Intelligently Engaging your Customers
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