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Knowledge 2024

Venetian Expo & Convention Center
Las Vegas, NV | May 7-9

With you

For what comes next

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Sponsor Sessions

Customer Sessions

After Hours with Cask

Connect with Us at #Know24

Stop by the Cask Booth #3305

Cask is excited to join forces with ServiceNow as a Gold-level Sponsor at Knowledge 24!

Cask is the only pure play ServiceNow® partner with dedicated, fully certified practices across the platform, bringing deep experience and expertise in the Federal, Enterprise, Commercial, and Vertical spaces.

We're here to craft exceptional experiences to make the difficult, easy for clients.

Don’t Miss Our Sponsor Sessions!

Avalara drives strategic business growth, maximizing ROI with ServiceNow®

Featuring: Cask & Avalara

Wednesday, May 8 | 10:30 AM - 11:00 AM

Discover how Avalara transformed their operational efficiency and service delivery. Faced with the challenge of supporting rapid growth, Avalara embarked on a journey with ServiceNow®, implementing modules across ITSM, SecOps, and HR Service Delivery. Partnering with Cask, Avalara streamlined their processes, leading to savings of 1000 hours per month in SecOps. The company also moved from manual processes to standardized HR case management and saw 2x company growth with zero increase in help desk size. Dive into Avalara's story of collaboration, innovation, and remarkable ROI achievements.

Demystifying GenAI: The top strategic imperatives you need to succeed

Featuring: Cask

Tuesday, May 7 | 3:30 PM - 3:50 PM

This session will provide executive leadership with a blueprint on what is needed to start and succeed with an GenAI journey on ServiceNow®. Actionable insights will enable users to get ahead and stay ahead.

Check Out Our Customer’s Sessions!

Hear first-hand from our customers how they’ve utilized Cask and ServiceNow® to solve their unique business challenges.

Evolving employee experience: Kohler's agile HR transformation journey

Featuring: Kohler & Cask

Wednesday, May 8 | 11:30 AM - 11:50 AM

Join this session for insights from Kohler's HR transformation. Learn how the company leveraged an Agile approach to craft a digital employee journey for Kohler Associates. This session highlights lessons learned in developing an intuitive self-service portal that supports delivery of global shared services and provides employees with relevant, accurate, and consistent policies, procedures, and information. Additionally, hear why the team chose to follow the Agile methodology, what the associated challenges and benefits were, and which adaptations were required in order to make it work.

A prescription to innovative success: Vertex's journey to a novel unified portal

Featuring: Vertex Pharmaceuticals, Inc.

Thursday, May 9 | 11:15 AM - 11:45 AM

In Sept. 2023, Vertex introduced the newest evolution of My Vertex – expanded beyond HR, payroll & stock to become a centralized location for all service needs and support. In listening sessions, employees shared accessing information and services had become increasingly fragmented and frustrating. As the company scaled for the future, it needed a solution that created a unified, simplified experience, eliminated complexity, bridged gaps across teams and streamlined access to services. My Vertex, a personalized portal with 3M views in four years and a 90% positive feedback rating, became the solution.

After Hours with Cask

Catch up with Cask after the show floor closes at the following events.


ServiceNow® Employee Workflows Customer Connect Event

Tuesday, May 7
Time: 6:00 - 9:00 PM

Join us at the fifth annual Employee Workflows Customer Connect Event at Knowledge24. This is a great opportunity to engage with other customers, share ideas, and learn about their experiences. Network with Knowledge24 speakers, industry experts, and ServiceNow executives over great food and drinks.


ServiceNow® Employee Workflows Higher Ed Dinner

Date: Tuesday, May 7
Time: 7:00 - 9:00 PM
Location: SUGARCANE Raw Bar & Grill

Join us for a fun-filled evening with drinks, modern American dishes, and the best ServiceNow® Higher Ed networking. We'll have a dinner buffet featuring appetizers, dinner, desserts, and drinks. Stop by anytime, grab a bite, and mingle with your peers.


K24 Canada Night Networking Reception

Tuesday, May 7
Time: 6:30 - 9:00 PM
Location: Pavillion & Lawn at the Wynn

Knowledge 2024 Canada Night is a one-night event providing a fun environment to gather our Canadian customers, network, and connect in-person at Knowledge! Network over tasty bites, soothing libations, and stunning views of Wynn Golf Club’s 18th hole fairway and signature waterfall from the outdoor Wynn Pavilion – all while catching up with your peers.


Afterparty at CHICA!

Date: Wednesday, May 8
Time: 8:00 - 11:00 PM
Location: CHICA

Just steps away from Knowledge off the casino floor, Cask and 3CLogic are taking over CHICA for a fun-filled night with specialty drinks, Chef Lorena Garcia’s elevated Latin dishes, and the best ServiceNow® networking. Stop by for appetizers and desserts, and check out our open bar! RSVP today to get on the list for this exclusive event.


Meet With Us

Schedule a time to learn how Cask can guide and empower your organization to achieve business outcomes through strategic digital transformation.

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