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Automate claims for a better customer experience

Connected Claims Management automates the claims process to make your customers' lives easier when they need it most.

Is your current claims experience making your customers’ toughest moments even harder?

Outdated, disjointed claims systems are expensive and hard to update

Lack of connected digital workflow leading to inefficiency and improved performance.

Legacy systems don’t support modern experiences customers expect

Information scattered across platforms makes it impossible to confidently provide customer service.

Too many emails and manual forms mean errors and added expense

Manual processes can’t scale, keeping data stuck in silos. Data quickly becomes inaccurate, and employees struggle with inefficiency.

PERSONALIZED CUSTOMER EXPERIENCES ARE THE FUTURE

Hi! We’re Cask

We help clients create world-class employee and customer experiences, that drive fierce customer loyalty, improve employee satisfaction and increase efficiencies.

connected claims

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Double profits over next 5 years with digitized solution

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Reduced gap between customer and employee NPS

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Reduction in cost of claims journey
a better way

Reduced Cost. Increased Efficiency. Stand-Out Customer Experience.

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Pre-built use cases for the full claims lifecycle
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Engagement Workflow leveraging Advanced Agent
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Omni-Channel, consumer-grade experience
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Intelligent workflow & process automation
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Smart claims triage & intelligent processing
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Highly personalized & tailored for various personas
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Seamless integrations with ServiceNow Integration Hub
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Intelligent dashboards & custom playbooks
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Integrated FSO data model = no / low code configuration
CAN YOU SEE IT NOW?

Being there for your customers in the moments that matter

Imagine a world where your customers feel connected and cared for in their most challenging moments. A world where your agents are able to quickly and seamlessly capture key claims information without the need for swivel chair between systems. A world where you are meeting both profitability and customer experience objectives while reducing costs.

Transform your resident and employee experience with Government Solution Center

This is where people, process, and technology come together to create an engagement vehicle for residents and government departments. Connect with us today to learn more about putting Government Solution Center to work for you.

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