Solutions
IT Service Management
IT SERVICE MANAGEMENT
Step-by-Step ITSM Implementation Plan to Accelerate IT Innovation
ITSM Process Improvement Ideas to Streamline Your IT Operations
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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IT Asset Management
IT ASSET MANAGEMENT
ITAM and the Remote Worker Explosion
Benefits of converting your Workflow to a Lifecycle Event
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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IT Operations Management
IT OPERATIONS MANAGEMENT
ServiceNow Knowledge 2022 Spring Series: Everything You Need to Know
The Only ServiceNow Go-Live Checklist You Will Need
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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IT Business Management
IT BUSINESS MANAGEMENT
First Things First: Prioritizing Projects in the Context of Organizational Constraints
The Business of Relationships: Working with Business Partners to Forecast and Manage Demand
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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HR Service Delivery
HR SERVICE DELIVERY
Embarking on Your Employee Experience Journey
The Right Skills for the Road Ahead
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Adapt Your Employee Experience
Harmonize people, process and technology to align your vision with business outcomes and maximize ROI.
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Governance Risk Compliance
GOVERNANCE, RISK & COMPLIANCE
Governance Risk & Compliance Trends That Will Impact Businesses in 2022
GRC Implementation Process in Six Key Steps
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Security Operations
SECURITY OPERATIONS
OT Cyber Security: Ensuring Non-IT Devices Connected to the Network are Safe and Secure
Managing Cyber Attacks with SIR Automation
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Customer Service Management
CUSTOMER SERVICE MANAGEMENT
ServiceNow CSM Best Practices That Will Supercharge Your Customer Experience
Customer Service Management in Supply Chain Is More Important Than Ever
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Finance and Spend
FINANCE & SPEND
ServiceNow Knowledge 2022 Spring Series: Everything You Need to Know
The Only ServiceNow Go-Live Checklist You Will Need
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Health and Safety
HEALTH AND SAFETY
COVID-19: Roadmap to the New Normal
Remote Delivery Capability During the COVID-19 Pandemic
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Services
Strategy
STRATEGY
Common CMDB Challenges + 5 Effective Solutions w/ ServiceNow
Service Mapping – Why do I need it?
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Transformation
TRANSFORMATION
How Cask and PlatCore Automate and Innovate LMS with ServiceNow
How to Make and Manage Organizational Change That Lasts
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Implementation
IMPLEMENTATION
Why Reimplementation is Often Right, and Which Way to Go Next
Reason #2 to reimplement ServiceNow
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Operations
OPERATIONS
Protecting Your Platform Investment
Measure Your Platform Governance Maturity
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Industries
Government
PUBLIC SECTOR
Application Rationalization
The Beauty in Simplification
10 Tips to Simplify Your ServiceNow Reimplemention
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Healthcare
HEALTHCARE
Shadow IT in Healthcare
Secure and Auditable Contact Tracing for Businesses
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Financial Services
FINANCIAL SERVICES
The Business of Relationships: Working with Business Partners to Forecast and Manage Demand
Sleep Better at Night, Get on a Value Path of Success
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Other Industries
OTHER INDUSTRIES
Your CMDB can Boost your Security Operation Solution
Unlocking the Mystery of CMDB: What It Is and Why It Matters
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Technical Best Practices
Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.
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Insights
Customer Success Stories
Transforming Freedom Financial’s Employee Experience into a World-Class Destination
Implementing Safe Workplace Applications for a Global Manufacturing Giant
Building a Vaccination Management Solution for a Federally Qualified Health Center
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Digital Events
DIGITAL EVENTS
June 21, 2022
Cask | ServiceNow Webinar: The Connected Workplace: Accelerate Your Hybrid Employee Experience
June 1, 2022
Meet Cask at the Digital Government Summit in Texas!
May 31, 2022
Meet Cask at the California Public Sector CIO Academy!
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Video Series On Demand
VIDEO SERIES ON DEMAND
The Real World: Cask Edition
CMDB and Coffee
Customer King
Articles & eBooks
ARTICLES & eBOOKS
What Does the Connected Experience in Workplaces Look Like?
Consumerizing the User Experience
It’s Time to Start Putting Your Customers First
Safely Return to Work
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News
NEWS
ServiceNow Knowledge 2022 Spring Series: Everything You Need to Know
May 5, 2022
Cask Ranks Among Highest Scoring Businesses on Inc. Magazine’s Annual List of Best Workplaces for 2021
August 4, 2021
ISG named Cask a Leader in ServiceNow Implementation & Integration Services and Consulting Services
June 29, 2021
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Careers
Let's Innovate
What
What We Do
ServiceNow Implementation
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Cask HealthBook™
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Risk & Security
ServiceNow Security Operations
Governance, Risk, and Compliance
ITxM
Customer Service Management
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Why Cask
Differentiators
Strategic & Business Advisory
Ensure Rapid Adoption
Technology Expertise
Employee & Customer Experience
Public Sector
How
How We Do It
Resources
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On-Demand Video
Customer King
CMDB and Coffee
Cask on Tap
Ask the Xperts
Watch This
The Real World: Cask Edition
Who
Who We Are
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Where
Where We Are
Locations
Find Us
Government
EBooks
EBooks
23 Mar at 4:13 pm
It’s Always Sunny in San Diego: ServiceNow’s Latest Release
EBooks
23 Feb at 4:05 pm
Reimagine the Possibilities of the Insurance Claims Journey
EBooks
18 Feb at 10:04 am
An Agile Approach to Application Services
EBooks
November 24, 2021
Your Guide to HR and HCM in the DoD
EBooks
November 24, 2021
Your Guide to Prioritizing Business Goals with ITBM
EBooks
October 14, 2021
Your Guide to CSM’s Digital Transformation
EBooks
September 15, 2021
The Handbook on Automating Enterprise Risk with IRM
EBooks
September 14, 2021
When in Rome: The 6 Major Updates to the ServiceNow Platform
EBooks
July 29, 2021
[Free Guide] Avoid Rework: A Practical CMDB Deployment
EBooks
April 2, 2021
Your Guide to Automating Your Security Response
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