• Solutions
      • IT Service Management
          • IT SERVICE MANAGEMENT
          • Team members discussing an ITSM implementation planStep-by-Step ITSM Implementation Plan to Accelerate IT Innovation
          • shutterstock_748719808(1)ITSM Process Improvement Ideas to Streamline Your IT Operations
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • IT Asset Management
          • IT ASSET MANAGEMENT
          • ITAM and the Remote Worker Explosion
          • Benefits of converting your Workflow to a Lifecycle Event
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • IT Operations Management
          • IT OPERATIONS MANAGEMENT
          • ServiceNow Knowledge 2022 Spring Series: Everything You Need to Know
          • A management team discussing a ServiceNow go-live checklist.The Only ServiceNow Go-Live Checklist You Will Need
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • IT Business Management
          • IT BUSINESS MANAGEMENT
          • 1First Things First: Prioritizing Projects in the Context of Organizational Constraints
          • 2The Business of Relationships: Working with Business Partners to Forecast and Manage Demand
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • HR Service Delivery
          • HR SERVICE DELIVERY
          • African businesswoman and her Caucasian coworkers using digital tablet and walking in the officeEmbarking on Your Employee Experience Journey
          • Young Afro Business Lady Smiling Sitting In Modern OfficeThe Right Skills for the Road Ahead
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          Adapt Your Employee Experience

          Harmonize people, process and technology to align your vision with business outcomes and maximize ROI.

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      • Governance Risk Compliance
          • GOVERNANCE, RISK & COMPLIANCE
          • Team members discussing the latest governance, risk, and compliance trends.Governance Risk & Compliance Trends That Will Impact Businesses in 2022
          • Collaboration,And,Analysis,By,Business,People,Working,In,OfficeGRC Implementation Process in Six Key Steps
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • Security Operations
          • SECURITY OPERATIONS
          • Their marketing meeting is moving along smoothlyOT Cyber Security: Ensuring Non-IT Devices Connected to the Network are Safe and Secure
          • Office Manager Working On Computer At His DeskManaging Cyber Attacks with SIR Automation
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • Customer Service Management
          • CUSTOMER SERVICE MANAGEMENT
          • A help desk representative following a ServiceNow CSM best practices list.ServiceNow CSM Best Practices That Will Supercharge Your Customer Experience
          • supply_chainCustomer Service Management in Supply Chain Is More Important Than Ever
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • Finance and Spend
          • FINANCE & SPEND
          • ServiceNow Knowledge 2022 Spring Series: Everything You Need to Know
          • A management team discussing a ServiceNow go-live checklist.The Only ServiceNow Go-Live Checklist You Will Need
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • Health and Safety
          • HEALTH AND SAFETY
          • Asphalt race track ground and mountain with sunset cloudsCOVID-19: Roadmap to the New Normal
          • Man wearing headphones learn foreign language indoorsRemote Delivery Capability During the COVID-19 Pandemic
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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  • Services
      • Strategy
          • STRATEGY
          • An IT team discussing common CMDB challengesCommon CMDB Challenges + 5 Effective Solutions w/ ServiceNow
          • Service Mapping – Why do I need it?
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • Transformation
          • TRANSFORMATION
          • Learn and BulbHow Cask and PlatCore Automate and Innovate LMS with ServiceNow
          • Chain Reaction In Business Concept, Businessman Intervening Dominoes TopplingHow to Make and Manage Organizational Change That Lasts
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • Implementation
          • IMPLEMENTATION
          • Young businessman arguing with his colleague on a meeting in the office.Why Reimplementation is Often Right, and Which Way to Go Next
          • ITSM_4Reason #2 to reimplement ServiceNow
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • Operations
          • OPERATIONS
          • Protecting Your Platform Investment
          • Developing programmer Development Website design and coding technologies working in software company officeMeasure Your Platform Governance Maturity
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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  • Industries
      • Government
          • PUBLIC SECTOR
          • Application Rationalization
            The Beauty in Simplification
          • IOTSM 210 Tips to Simplify Your ServiceNow Reimplemention
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • Healthcare
          • HEALTHCARE
          • HealthShadow IT in Healthcare
          • Secure and Auditable Contact Tracing for Businesses
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • Financial Services
          • FINANCIAL SERVICES
          • 2The Business of Relationships: Working with Business Partners to Forecast and Manage Demand
          • SleepSleep Better at Night, Get on a Value Path of Success
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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      • Other Industries
          • OTHER INDUSTRIES
          • CMDB BoostYour CMDB can Boost your Security Operation Solution
          • CMDB againUnlocking the Mystery of CMDB: What It Is and Why It Matters
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          Technical Best Practices

          Cask and ServiceNow wrote the book on creating a governance foundation that is scalable and easy to manage.

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  • Insights
      • Customer Success Stories
          • Young entrepreneurs analyzing business chart in the officeTransforming Freedom Financial’s Employee Experience into a World-Class Destination
          • Implementing Safe Workplace Applications for a Global Manufacturing Giant
          • Building a Vaccination Management Solution for a Federally Qualified Health Center
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      • Digital Events
          • DIGITAL EVENTS
          • WSD Webinar Landing Page ImageryJune 21, 2022
            Cask | ServiceNow Webinar: The Connected Workplace: Accelerate Your Hybrid Employee Experience
          • TX22-Headers-1800×710June 1, 2022
            Meet Cask at the Digital Government Summit in Texas!
          • CIOMay 31, 2022
            Meet Cask at the California Public Sector CIO Academy!
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      • Video Series On Demand
          • VIDEO SERIES ON DEMAND
          • TRW Title CardThe Real World: Cask Edition
          • Copy of Customer King TemplateCMDB and Coffee
          • ckkjCustomer King
      • Articles & eBooks
          • ARTICLES & eBOOKS
          • What Does the Connected Experience in Workplaces Look Like?
          • Attractive businesswoman using a digital tablet while standing in front of windowsConsumerizing the User Experience
            It’s Time to Start Putting Your Customers First
          • Safely Return to Work
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      • News
          • NEWS
          • ServiceNow Knowledge 2022 Spring Series: Everything You Need to KnowMay 5, 2022
          • Cask Ranks Among Highest Scoring Businesses on Inc. Magazine’s Annual List of Best Workplaces for 2021August 4, 2021
          • Copy of Copy of UntitledISG named Cask a Leader in ServiceNow Implementation & Integration Services and Consulting ServicesJune 29, 2021
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  • Careers
Let's Innovate
  • What
    • What We Do

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  • Why
    • Why Cask

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    • Who We Are

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  • Where
    • Where We Are

      Locations
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  • Government

EBooks

EBooks
23 Mar at 4:13 pm

It’s Always Sunny in San Diego: ServiceNow’s Latest Release

EBooks
23 Feb at 4:05 pm

Reimagine the Possibilities of the Insurance Claims Journey

EBooks
18 Feb at 10:04 am

An Agile Approach to Application Services

EBooks
November 24, 2021

Your Guide to HR and HCM in the DoD

EBooks
November 24, 2021

Your Guide to Prioritizing Business Goals with ITBM

EBooks
October 14, 2021

Your Guide to CSM’s Digital Transformation

EBooks
September 15, 2021

The Handbook on Automating Enterprise Risk with IRM

EBooks
September 14, 2021

When in Rome: The 6 Major Updates to the ServiceNow Platform

EBooks
July 29, 2021

[Free Guide] Avoid Rework: A Practical CMDB Deployment

EBooks
April 2, 2021

Your Guide to Automating Your Security Response

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